If you are not 100% satisfied with the length of your ropes or if jumping rope is not the right fit, we extend a 60 Day Return Policy from the date of delivery.
Before moving forward with a size exchange, we highly recommend visiting our Size Help page.
It is important to know your order number in order to know what Returns process is available to your specific order.
| Order # Format: |
Order Number Starts with "GE" |
No "GE" on Order Number
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| How to I initiate a return? |
To make an online return, follow these easy steps.
- Head to the INTERNATIONAL RETURNS PORTAL to create your return and print your return label here
- Print your return form and place your item(s) and the form in the shipping box
- Confirm all items are included, and tape the package shut
- Take the package to your local DHL drop off location.
- We will process your request within 2-3 business days of receipt to the warehouse.
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To make an online return, follow these easy steps.
- Submit an
- Print your return form and place your item(s) and the form in the shipping box
- Confirm all items are included, and tape the package shut
- Take the package to your local post and ship to the address provided on the request form
- We will process your request within 3-4 business days of receipt to the warehouse
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