If you are not 100% satisfied with the length of your ropes or if jumping rope is not the right fit, we extend a 60 Day Return Policy from the date of delivery.
Before moving forward with a size exchange, we highly recommend visiting our Size Help page first to confirm the proper length.
It is important to know your order number in order to know what Returns process is available to your specific order.
Order # Format: | Order Number Starts with "GE" | No "GE" on Order Number |
What is the difference in these two order types? | These orders were fulfilled from our fulfillment center in the USA. This makes the returns process different. | These orders were fulfilled from our fulfillment center in the Ireland. This makes the returns process different. |
How to I initiate a return? |
To make an online return, follow these easy steps.
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To make an online return, follow these easy steps.
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If you have any questions or concerns, please CONTACT our Support Team.