At Crossrope, we’re dedicated to your success on your fitness journey. That’s why we promise to make sure you have the right size and product for your fitness goals and ensure your investment with us is risk-free. We stand behind our jump rope products, and we are confident that they will perform as designed. If you are not 100% satisfied with our products, you may return or exchange them within 60 days of when you receive your purchase.
* Due to the current health crisis, return packages to our warehouse are held in quarantine for 3-4 days for the safety of our team. We appreciate your patience during this time and will provide an update as soon as your exchange/return has been processed.
To request a return or exchange, please refer to our guidelines below:
If you have any questions about our return or exchange policies, please don’t hesitate to contact our support staff.